Terms and Conditions

Terms and Conditions - The Indian Craftsman

For the purpose of these Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean DEEPRAN VENTURES, whose registered/operational office is 32/20 8 marla colony Panipat HARYANA 132103 . "you", “your”, "user", “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.Your use of the website and/or purchase from us are governed by following Terms and Conditions:

1. The content of the pages of this website is subject to change without notice.

2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3. Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.

4. Our website contains material which is owned by or licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

5. All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.

6. Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.

7. From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.

8. You may not create a link to our website from another website or document without DEEPRAN VENTURES’s prior written consent.

9. Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India .

10. We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time

 

At the heart of The Indian Craftsman is a love story—one that is as timeless as the rich traditions of craftsmanship we uphold. Our founders, Deepali and Pran, are not just the creators of this brand, but explorers, visionaries, and storytellers who have traveled the world together, with each journey shaping the brand’s essence. Their passion for excellence, sustainability, and authenticity is woven into every product we offer.

Deepali, a former school teacher, is the creative soul of the company. Her passion for design and her deep connection with the artistry of Indian craftsmanship bring a unique warmth and personal touch to every piece. Her dedication to making homes beautiful and joyful is the core of The Indian Craftsman, where creativity meets purpose, and love is the foundation.

Pran, with over 25 years of expertise in textiles and home products, is the strategic and technical force behind the brand. Having worked with renowned global brands, he recognized the immense gap in the market—excessive branding and supply chain costs that make home textiles unnecessarily expensive. With a profound knowledge of finance and e-commerce, Pran’s vision is clear: to offer beautifully crafted, high-quality products at their true value.

In 2022, Deepali and Pran decided to rebuild their home and take a step further in bringing their love for craftsmanship to the world. Together, they embarked on a journey to directly reach customers across the globe, sharing the beauty of their creations and making homes happy, one rug at a time. Their shared values of integrity, ethical practices, and philanthropy are woven into the very fabric of the brand.

The Indian Craftsman’s story is also deeply rooted in the heart of India’s textile capital, Panipat, Haryana, a city as ancient as the times of the Mahabharata. Here, amidst this rich heritage, Pran and Deepali build each product from the ground up, ensuring that every rug, pillow, or piece of home décor is made fresh and directly from loom to home—cutting out middlemen, massive overheads, and passing on the value to our customers.

Our commitment to sustainability is strong, and we take great pride in choosing only eco-friendly, biodegradable materials for our creations. We believe that crafting beautiful products should not come at the expense of the planet, and each item we create is a testament to our dedication to the environment and future generations.

Deepali and Pran's family is their biggest inspiration. Their two children, Karan and Sidharth, share in this vision. Karan, a nature lover and textile engineer from one of India’s top institutions, brings his deep understanding of fabric and sustainability to the brand. Sidharth, a software developer at a leading U.S. tech company, brings a fresh, innovative perspective on modern business practices.

Together, as a family, we walk hand in hand—guiding The Indian Craftsman forward with love, integrity, and a passion for creating timeless, sustainable pieces for your home. To us, every customer is not just a buyer, but part of the family. We value your trust and work relentlessly to ensure that each product you receive from us is a true reflection of our dedication to quality, ethics, and the love that binds us.

Thank you for choosing us. Your home, your happiness, and your values are what matter most to us. We look forward to being a part of your home, creating warmth, beauty, and lasting memories for you and your loved ones.